Cancellation Policy

Customers can cancel order(s) within 8 hours after placed order, for cancellation , call to Customer Service (24/7) 9400 940 786.

Ekart18.com reserves the right to cancel any order without any explanation for doing so, as per the circumstances where the requirement could not be met. The company will ensure that any communication of cancellation of an order or any applicable refund will be made in reasonable time.

Cash On Delivery Policy

As per the Cash on Delivery policy:
• C-O-D is applicable for some items only, if it is applicable , it will be mention with           product details..
• You cannot open the box without making the payment at the time of delivery.
• If the product is open, do not accept the order.
• No credit/debit cards are accepted in Cash on Delivery.

Using Cash Back & Promo Codes/Coupons

• Cash back Promo Code may not be applicable for all the products on the website.
• Special coupons should be redeemed within the limited period, and validity once expired, cannot be extended later.
• Two offers cannot be clubbed together using the Promo Code.
• Ekart18.com reserves the right to cancel any promotional ‘Promo Code’ and the transactions in which they are used. (This is not applicable on Cash back Promo Codes)
• Cash back and Promo Code Coupon cannot be clubbed together to avail an offer at Ekart18.com. This means, if Promo Code is used in an offer, Cash back cannot be generated.
• Cash back amount is subject to change at the sole discretion Ekart18.com

Images & Representations of Products/Services

• Product Images are indicative in nature
• Actual Product may differ from the image. Please refer the product specification for the product

For Queries/Comments

Send us your questions or comments to us info@ekart18.com