How can I place an order?
Placing an order with Ekart18.com is very simple and fast, create an account as first before placing order (s) and fill personal data, shipping address with mobile number (mandatory) and email id (optional), Account will be registered after entering OTP, you will get the OTP in your mobile after submission, Once you registered, you can proceed all. You can call with Customer Care person (24/7) 9400 940 786 if you have any problem during Registration.
How much time will take for delivery for my order?
The order item, except food items will be delivered within 3 to 5 days by Ekart18 delivery person, once you ordered the items, you will get the sms notification on your mobile regarding placed orders. Food items will be delivered as per the scheduled time in mobile app.
What is the payment method for order the item?
The payment method is Cash on Delivery and through payment gateway, can be used Debit, Credit cards and net Banking.
How can I return and replace an item?
You can inform to our Customer Care person thru call (24/7) 9400 940 786, regarding the return and replace items (except food items), it is allowed only within 48 hours, it is fully free of charge. For Return and Replace, Items should not be scratched or other damages, keep the tags and packing safely. Refund will not be allowed.
How can I cancel the order?
For Order Cancellation, you can inform to our Customer Care Person (24/7) 9400 940 786, Cancellation is allowed within 45 minutes after placed order (s), this is applicable for all type of orders.